The Ford Transit Custom has come in for a nationwide product safety recall to fix incorrect details in its digital owner’s manual, which may prevent drivers from locating its child seat anchor point and other safety information.
“The vehicle’s digital owner’s manual may contain incorrect information regarding the location of the child seat anchor point, airbags, seatbelts and emergency assistance information,” says Ford in its recall notice.
“As a result, the user may not be able to locate the appropriate anchor point for attaching the child seat, seatbelts and other information.
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“There is no safety hazard, and the defect will not affect the performance of the vehicle.
“The affected vehicles do not comply with Australian Design Rule (ADR) 34/02 – Child Restraint Anchorages and Child Restraint Anchor Fittings and Australian Design Rule (ADR) 04/00 – Seatbelts.”
- A total of 2246 vehicles are affected, produced between 2024 and 2025
- The Vehicle Identification Number (VIN) list is attached here
- The original recall notice is attached here
Owners of affected vehicles will be contacted by Ford in writing requesting they contact their authorised Ford dealer to update the owner’s manual, free of charge.
If you have any further questions, you can contact the Ford Customer Relationship Centre on 133 673.